Frequently Asked Questions

Q: How much does it cost?

A: Call us! With just a quick audit walk-through, we can give you an accurate estimate on the spot.

Q: Is the work guaranteed?

A:  Yes. All of our work is guaranteed 100%. If you’re not happy with any aspect of our cleaning, we will return and re-clean the area FREE of CHARGE. If you’re still not happy, we will gladly refund your money.

Q:  How long does it take?

A: Each situation will be different. We take into account soiling conditions, fibre type, furniture to be moved, drying needs etc. As a rough guide, lounge carpet 1 - 2 hours, fabric/leather suite 2 - 5 hours.

Q: Can we have confidence in your service?

A:  Absolutely! A trial area can be cleaned first. We have been cleaning carpets and upholstery in Derby, Nottingham and North Leicestershire areas for over 10 years, with thousands of satisfied customers. You will get a confirmed appointment time and if we are ever late, we’ll call ahead to tell you.